Privacy & Data protection.

Update: January 2020.

FLY 4 ALL strives to provide the best possible services for its customers while respecting their privacy.

The purpose of this notice is to provide you with information on what personal data FLY 4 ALL collects when you visit our website (www.taaroa-hydrofoil.com) (the “Website”) and how we may use it. This notice also outlines how your data is shared with third parties, how it is protected as well as your rights with regard to your personal data and how to exercise them.

For purposes of this notice, “personal data” refers to any information relating to an identified or identifiable individual.

Please note that we will review this document periodically and it may be revised from time to time. We therefore encourage you to go over it regularly to ensure that you have seen the latest version.

Collection and Processing of Personal Data:
Personal Data collected

When you visit our Website, certain data is automatically collected on your device (computer, phone, tablet, etc.) to optimize your browsing experience and to improve our services. This information includes:

  • The name of your internet service provider;
  • Your IP address;
  • The version of your browser software;
  • The operating system of the computer or device with which you accessed our Website;
  • The date and time of your visit to our Website;
  • The website or search engine you used to access our Website;
  • The search terms that you used to identify our Website.

FLY 4 ALL also collects the following information from you directly on the Website:

  • First and last name
  • Mailing address
  • Email address
  • Phone number
  • Payment information
  • Billing data
Purposes

FLY 4 ALL collects, analyses and processes this information for the following purposes:

  • To process your orders
  • To match the products offered to your account profile
  • To improve your navigation on the Website
  • To process payments and potential refunds
  • To process returns or claims
  • To communicate with you about your transactions or our activities
  • To comply with our legal and regulatory obligations

For full transparency, we also use your email address and country of residence for advertising purposes. If you would prefer that your personal data not be used for advertising purposes, you may opt out at any time by emailing us at [email protected].

Legal Bases

FLY 4 ALL relies on the following legal grounds to collect and process your Personal Data:

  • The processing is necessary to fulfill our obligations towards our customers;
  • The processing is necessary for the legitimate interests of FLY 4 ALL as long as these do not outweigh your interests or fundamental rights and freedoms; and
  • For some data, your consent.
Use and Sharing of Data

Your data is collected, analyzed, used, and archived by FLY 4 ALL. This data may, from time to time, be shared with third party partners when necessary to process orders, to store equipment, or for marketing purposes. FLY 4 ALL regularly works with partners such as ERP or CRM software vendors (for example: Odoo, Jira) and marketing solution providers (for example: MailChimp).

The personal data collected by FLY 4 ALL may be processed in countries outside of Switzerland, particularly in France, Thailand and in the United States.

When we transfer your data to third parties, we take measures to ensure that these transfers comply with data protection regulations.

Beyond the aforementioned situations, we will only share your personal data with third parties when we consider it necessary to meet our legal obligations.

Data Security and Retention

FLY 4 ALL has adopted and continues to develop security measures to protect your personal data from unauthorized access, loss, or unintentional destruction.

To the extent FLY 4 ALL does transfer your data to third parties, we strive to ensure that these third parties also take the necessary steps to protect your data in line with our commitments. Our employees and contractual partners who have access to your data are subject to contractual confidentiality obligations and they must comply with relevant legal requirements.

Personal data collected by FLY 4 ALL is only retained for the period of time required to process the data for the above-listed purposes, to comply with applicable law, or to defend our rights in the context of our contractual relationship with our customers.

Generally, FLY 4 ALL determines how long data will be retained based on the sensitivity of the data, the potential risk to your rights and freedoms in the event of unauthorized access, and the usefulness of the data with regard to the intended processing activity.

Right of access, deletion, and correction

It is important that any personal data we hold be accurate and complete. Thus, please inform us of any relevant change in your personal data. You can ask us to correct, complete or update your data at any time by sending us an email at [email protected].

You may also contact us, to the extent provided by applicable law, request that we:

  • Provide you access to your personal data;
  • Erase some of your personal data;
  • Limit certain processing activities involving some of your data.

To do this, you must send a specific email to [email protected] detailing your request; this request must be accompanied by a document enabling us to confirm your identity.

You may also submit a claim with any relevant supervisory authority with jurisdiction.

To the extent we process some of your data based on your consent, you have a right to withdraw your consent at any time regarding any future use or processing of your personal data.

Should you have any questions about this notice, please do not hesitate to reach out via email ([email protected]).

Contact

Data Controller:

FLY 4 ALL SA

Route de Bière 7 - 1189 Saubraz
Canton de Vaud, Swizterland
[email protected]ly4all.ch